policies

education

 

Once you pay the $100 deposit, your class date is reserved. If you fail to show up to your scheduled class date, your deposit will be collected and therefore will not be transferrable to future class dates. We understand things do come up, so if you need to reschedule your date, your deposit is transferrable to a different class date, but is not refundable. You have 30 days after cancelling your class date to reschedule, otherwise your deposit is forfeited. 

 

 

treatment room

 

late arrivals

Late arrival may result in a shortened treatment time to ensure that the next client's appointment is not delayed. Please understand that I cannot adjust pricing for reduced service time due to a late arrival. If you arrive more than 10 minutes late I reserve the right to cancel or reschedule your appointment.

cancellations & no-shows

24 hour cancellation policy. $25 will be charged for same day cancellation or no show. After second no-show a deposit must be placed to book future appointments. 

 

Exceptions for illnesses are on a case by case basis.

 

Reschedules must be made 48 hours or more before scheduled appointments.

Phenix Salon Suites

at 5 Points Plaza

18531 Main Street Suite 114

Huntington Beach, CA 92648

 

714-488-7891    

 

libby@sweetsuccesssugaring.com